Heather,

Maybe you could ask H to go break that contractor's knees! I'm only half joking. These guys don't care about legal procedures. Maybe if H could give him a call and put some serious pressure on him it might help. He may have to get nasty. I've had to do this before, and unfortunately, it seems like the only thing they really respond to. Its a tough position to be in, but I think they sense how "tough" a customer is and will respond accordingly. That's why general contractors are often mean SOB's. They have to be. Just a thought.


Cobra