Its about my inadequate mind-reading skills. (ford: its "quicken" that we're using...quickBOOKS is for businesses. I hope that doesn't make you feel inadequate).
She doesn't need to hire an IT professional; I *am* an IT professional. I've also got an external hard disk.
W has forgotten more about computers than most of my users will ever know. Otherwise, I wouldn't have given her the password.
she's a good driver, too. But imagine this hypothetical scenario: If she were to come home and tell me that she crashed the car, (theoretically possible, driving skills aside), I would immediately become upset. But then imagine, after I express my feelings of shock and horror at the potential negative aspects of such an event, that she actually meant "parked" the car...not "crashed".
I should have *known* that she meant "parked".
This is a huge personality flaw on my part, and I am at a complete loss as to how to overcome it. But I think its pretty common. I bet my friends at the fire department would be rather upset if, the next time your cat is stuck up a tree, you dial 911 and yell "fire". But they're a bunch of jerks, too.