Cobra:
What she told me was that she happened to be reading this article as part of her practice as a mediator. She told me that, as she read it, she thought it made some good points about "needs" and how to express them.

Lil:
Sorry I didn't mention this, but she specifically said, "I'm reading this article on NVC, and I think it's got some good stuff, but I'm not saying we have a 'violence' problem."

Hairdog