GGB,

Link for you: The Pocket Parent

From the book's intro:

If you're unhappy with the discipline methods you automatically use (yelling, criticizing, spanking, nagging, threatening, bribing or punishing), and you too often find yourself talking carelessly to those you care the most about, we're confident that our book can help you find some alternatives. We believe that inorder to change your child's behavior, often you'll have to change yours first! Effective communication is the key to solving problems.

You are your child's first teacher, and in the early years you really can help form his or her conscience and ability to self-discipline.

...the most important lessons are taught by modeling the desired behavior for your own children, as well as expressing your own feelings appropriately.

...discipline....is based on unconditional love and firm limits, permissive with feelings but strict with behavior, with the goal of keeping the child's dignity and self-esteem intact.

...healthy family units are the primary building blocks for a healthy society. A family provides a child with his first feelings of belonging and acceptance, as well as lifelong relationships....the family is the first place where children learn to control their impulses and live with respect and love for others.

...all successful family units serve as a never-ending source of unconditional love, understanding, and encouragement. During the early years, within this nurturing environment, needs are met, feelings are validated, a sense of humor is shared, and lessons are learned..

....discipline is based on unconditional love and firm limits, permissive with feelings but strict with behavior, with the goal of keeping the child's dignity and self-esteem intact.

Punishment is a type of consequence in which injury is inflicted or a penalty is imposed in order to cause the offender loss or pain. An angry parent who chooses, in the heat of the moment, to punish a child as a consequence of his bad behavior often seems to have the intention of "getting even." Kids often respond with their own feelings of revenge, not remorse, thereby perpetuating the negative behavior.
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I have to go back and read up on your sitch again...