I just went to a seminar last week about building trust (Work related) and it was mentioned that one of the basic difference between men and women is exactly what Ange described. When women brings up an issue, men have the tendency to respond with, "Well let me do something to fix it.", where that is not the women's intention at all. They just want to communicate that there was an issue they need to deal with and all the men need to do is give them a supportive acknowledgement. Fasinating, isn't it...