Quote: That makes sense but I'm not sure I understand how to apply this knowledge. What actions does Heather need to take to stop competing with her H and change their R? Hairdog?
That is what they are on here to learn. And a thing truly is not learned until it is applied... otherwise, it is just peripheral knowledge (to a large degree). Heather has to decide what she has to do to stop competing with her H. I can make suggestions... but I am not her and I do not live with her H. Same goes for Hairdog.
As Edison always said, I did not fail 999 times. I found 999 ways NOT to make a light bulb.
Heather will continue to try until she finds her way, or she decides to give up. That's how you apply it.