db713, i know this is the place for michele to answer, but i know you're distressed and if it takes a few hours or so for her to answer....what struck me is this is a military guy, and he has been trained for a certain way of responding and this tragedy has probably invoked that kind of response from him. And that may be all he can do at this time.
sg Love is PATIENT, love is KIND, LOVE never fails / DB since 2001