LFL,

I think the groveling approach, #1, is not necessarily wrong, but it certainly does not garner more respect than #2. It's all just words. It's the follow-up actions that count.

Really!!! That is a surprise to me. I would have thought answer #1 was no brainer because of all the emotion, feelings and empathy it could generate. Sounds like respect is high on your list….. mmmmmm, then again, maybe not so surprising from you (and that is not meant as any kind of jab).


Cobra