I don’t get the gist of your comments. It seems like you are very concerned that you could be making an error in our analysis and recommendations. Well, of course we could, but so could their counselor, so could their lawyer and anyone else. There are no guarantees that anything will work or that what we say won’t make things worse. It is up to Heather to do what she thinks best. All I can say it that what she is doing does not seem to work.
There is as much risk in taking no action as there is in taking the wrong action. But the advantage in taking the wrong action is that you get to rule out one theory. That will help you to better pick the next approach. Doing nothing leaves you blind. So what is it you are really worried about?
