Hearing your H's answers to the C and yours, and your C's questions, it sounds to me as if your C picked up easily that it's your H that has to do the work at this point, more than you, as your answers make an awful lot of sense, Heather, and his just don't... and H's surprise at C's direction is indicative of his blinders to his own faults. Good luck. Let's see if H acknowledges his issues and works on them.