See he wasn't problem solving in that conversation, he was listening to me and not offering suggestions....but empathizing with how I felt. I think it's really important when you validate someone to try to at least see the possibility in what they are telling you.
Wow...this is something I desperately need to incorporate into my R. Was a difference this would make if we BOTH implemented this tech.
Thanks for bringing up this topic.
Nicky
"There are two types of people -- those who come into a room and say, 'Well, here I am,' and those who come in and say, 'Ah, there you are.'"
Frederick Collins
