W is actually starting to look at things from a big picture perspective. That could be a big step. I have found that once in a while during all of the shouting and anger, a fact or a point gets through a crack in the WA's wall and actually sticks. Maybe it has to do with the WA's personality (ie. how willing are they to approach the sitch with a beginners mind).
As you know, don't make a habit of losing control. You only get so many mulligans. Also follow lbhofwaw's cautionary statement too.
