Since we're talking business here to some degree, and tools/skills that work both in business and in our personal lives, I would encourage you to check out something (and the book) call "FISH!". It's a story of the World Famous Seattle Fishmarket, and how they became and maintain being world famous.
It's a business approach, but it sure works in our personal lives too. It's a theory that pushes 4 principles:
Be there.
Make their day.
Play.
Choose your attitude.
May be helpful on both fronts. I've found it useful and reinforcing for DR principles.
