NY - I am preparing my rebuttal (spelling?). I see your view on certain points but other points I still have a differing opinion. However, I cannot seem to get my thoughts together. I've been up for almost 24 hours and I'm having difficulty getting my thoughts from my head to the post. (These 3am - 3pm are kicking my behind)

Imagine if in the nurse/patient relationship, the expectations were more like "The nurse should've attended to me first", "The nurse should smiled more at me to put me at ease", "the nurse didn't call when she said she would".

Welcome to my world, I don't have to imagine this. In certain peope these expectations do exist. I would classify these as unreasonable and idealistic.

But I'll get my thoughts together and have my rebuttal ready..........TJ

P.S I don't want you to think I am argueing with you. I enjoy being able to express differing ideas, thoughts, opinions and perspectives with others pleasantly and respectfully........