As much as it kills me sometimes too I guess it's just a matter of finding what works. However, sometimes I have a hard time deciding what is working and what is just p*ssing them off because it might be working. Some time the W has work up such a good PO attitude, it just makes it tough for them to maintain it when you are doing the right stuff.

Honestly I am not doing this just to p*ss them off. It amazes me how sometimes they feel that everything that goes wrong is our fault, even when your not there. Face it Mrs./Mr. Alien it's your problem, don't project it on me. But we try to do it with an "as if" and see where it takes us. Hey molliew, I would die of a heart attach if my W brought me breakfast in bed. Don't take it personal, "as if", focus on the end goal. Don't loose your game.