I never knew they could O without being hard, either. Shows ya what I know.
It sounds to me like most of it is in his head. Would he ever go to counseling you think? Maybe you could say, You know it's been over a year since we agreed to improve our M. It has improved a lot but I think some counseling would help us a lot, since neither of us is much of a talker.
Then make an appointment with a sex therapist.
See how tricky I am. I usually end up getting my own way, sometimes it just takes longer than other times cause I have to get it in a roundabout way. Keep on trying. Look...you never thought he shave and he did.
But you are keeping the most important piece of info to yourself--how did you like it now that the hair is gone?!?