Quote: Unplug that tool... don't let their anger keep you from voicing your needs and desires.
Oh yes, I agree. I think it was in PM that Schnarch wrote something like, "what do you mean you don't communicate well with your spouse? You're arguing and fighting, aren't you?"
In the past, I would let W's angry words "get to me" and shut me up. Now, they only distract me temporarily. I give W time to "cool off," and then I make my point at a less tense time of the day. Unfortunately for me, W's usual reaction to my point is to walk away and not bring it up again. Progress? I'm not sure.