Quote: W's initial reactions are almost always angry, defensive and include a "counter attack". Recently she has been coming back to me several hours later and acknowledging the point I was trying to make. I need to remember that she is listening, but is so defensive she can't let her guard down during the discussion to acknowledge anything I say.
I need to make my point, take her counter attack without reacting to it, and give her time to absorb and think about what I said.
plk
Way to monitor your results, my friend!!
This was a cheeseless tunnel I used to run down all the time myself. By changing what I did, I got the same results as you found. It should gradually get better, she might get less defensive, and take less time for her to absorb things.
Put this one in the "more of what works" column!!
Great job!!
JJ
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