Paul, I'd suggest double checking with your insurance on coverage. I find it odd that counselling is not covered. Most plans have MH/counselling coverage, although you may have network issues depending on the counsellor. My spouse and I are seeing one not in my insurance network so are using a lower benefit with a deductible then a copay.
Also your claims and other information are confidential, neither your employer or sometimes even spouse can access the information without your written permission. The same goes for the flex account.
Also you should check with your EAP(Employee Assistance Program), generally an 800 number that offers a wide variety of services including counselling and legal advice.
Scott -Who is pleased that someone finally asked a question from his professional skill set. And is happy to announce that the bathroom remodel is now at point where both the sink and toilet are operational!!!!
"Satisfaction is not guaranteed." Rule #19 Ferengi "Rules of Acquistition"