In fact she has been rude at my validation attempts in email or in person.
Most LBS struggle with their first attempts at validation, often doing something else entirely, sometimes coming across as condescending. If you have not yet watched Brene Brown's 5-minute video on empathy, have a watch. That's the mindset you want to have when validating! When you do it right your WAS feels seen and heard and the effect can be dramatic. I was astonished at how quickly it turned around my situation and improved my relationships. If you've already read the validation cheat sheet and are making an earnest go at it, post the openings she gave, your tries at validation, and her responses. Those of us who have practice with it can offer feedback. As with any skill, practice and feedback are key.
