Thank you kml, do LBS always talk this way? Is it forever? I can’t see myself talking this way forever, validating every feeling…….
Yes and no. It builds rapport with someone expressing BigFeelings. Walking around my office today I didn't see anyone a) expressing BigFeelings who was b) in my family/friend circle. But if I had, I would've listened and/or validated.
PersonA: I'm so pissed! It rained on my new shoes.
PersonB: Not your new leather shoes! I can tell you're angry by how you're strangling your iPhone.
Which works better than--
PersonB: You should have brought an umbrella. PersonB: At least it was a light rain. PersonB: Baking soda fixes that. PersonB: <silent>
