I received word back from the Administrator this morning...they are working on the glitches and have apologized for the inconvenience. No time line as to when the issues will be resolved...so, please be patient. As Cadet has pointed out...my pay grade is the same as the users as well. Cadet and I will keep you informed as we move along in the week.
Sit quietly, the answers will reveal themselves when you least expect them to. The past is gone, the present is a gift and you need to focus on today, allow the future to reveal itself when it is ready.