You can post to Virginia about your concerns if think this would help figure out what is going on. I have used my phone to connect and it works quite well. In fact, when I can't get through on my desk top, I will go to my phone and I am able to get on line. Others have complained of not being able to use their phones and when they switch to Chrome or another "platform", they are able to get in. I would suggest trying other ways to get in, i.e., as Andrew suggested.
Sit quietly, the answers will reveal themselves when you least expect them to. The past is gone, the present is a gift and you need to focus on today, allow the future to reveal itself when it is ready.
