Also - How does validating her play into any of this? I downloaded a list awhile ago and was curious how that (if)played into this?
OverTheRainbow said it well--
Originally Posted by OverTheRainbow
When she talks, you listen and validate. You keep your opinion to yourself unless she directly asks. And even then, I would think twice about answering..
Do you have any specific questions after reviewing the validation cheat sheet? Active Listening and Validation are skills that get better with practice. They also work on customers, family and acquaintances.
