Had a text from W today.

"Hi I've had a call from L, apparently she's been trying to contact you to get <small personal questions re house sale> answered. Can you make sure you call them in your lunch break today please, it literally takes only 5 mins, I did it weeks ago!! Also they haven't been contacted by <housing company> yet and you they need you to instruct them that <Ls> are working for us and they need to send the paperwork over to them! Make sure you call them ASAP please. I know your* at work but you can spare 10 mins over lunch I'm sure."

*She never knew the difference between you're and your correctly! It's like Ross and Rachel in Friends - "Y-O-U-R means your!"

Couple of things:
- I sent the details over to the housing company at the end of December. I haven't been chased for it from the Ls since. I CCd W in that email. She's clearly forgotten.
- I've been calling the Ls for weeks but never get through when I do ring them, or if I do the one I need to speak to is not available. I can't be on hold and when I've left a message they always call me back when I can't answer.

I called them at lunch. Yes it did take 5 minutes. So that's done.

I've also forwarded my email again to the housing people.

How do I respond to W? Her tone was a bit annoyed as you can see. I'm sure she is probably bad-mouthing me to all and sundry who'll listen to her. Anyway, how do I respond?

How about -
"Hi W, details were sent to <housing company> on <date in December>. I CC-d you in on that. I've reminded them again and left a message."

I was not going to mention that I've done the small questions from the L.


Me - 36, W - 32
No kids
T - 8 yr, M - 3 yr
Discovery - 14 May 2019
S - 25 May 2019 & D bomb - 29 July 2019
D & House sale final - Feb 2020