OK that worked smile She said "Thank you" several times for my response and how helpful it was etc.

I'm trying validation at work and it's great! I have just this morning smoothed over a potential complaint from a client over email and they have thanked me for "my reassurances and understanding".


Me - 36, W - 32
No kids
T - 8 yr, M - 3 yr
Discovery - 14 May 2019
S - 25 May 2019 & D bomb - 29 July 2019
D & House sale final - Feb 2020