It's the lack of insight into the inappropriateness of the behavior that feels like a personality disorder. And explains a lot about why, despite repeated conversations with her about it, she just can't seem to stay in her own lane. We are REALLY easygoing employers, give lots of positive feedback, pay competitive salaries, and this small office is a really nice place to work. Employee two is not the brightest employee even on a good day but she's good with patients, very loyal, and reliable. Employee one is still having her own performance issues on her job so needs to focus on those, not whether she thinks employee two is doing enough.

One thing we learned is that when employee one first came to work for us, apparently she told employee two that she left a previous job by "going out to lunch and never coming back." What adult does that? (She's in her 50's btw).