(NOte, not responding is NOT the same thing as ignoring. LBSs get that wrong all the time.
What is the difference? Is there a detailed write-up that you can hyperlink? I need to work on this as well, and I don't want to ignore my S, especially if things are crawling upward.
Ignoring is not even reading them. Not responding is reading but not responding unless there is a need to. (See R2C's post above this one.)
They'll accuse of ignoring, but you can say. "No I read it, but I don't see where you were looking for a response." Remember, do not respond unless asked a direct question and even then do it on your own time. Not right away.
M(53), W(54),D(19) M-23, T-25 Bomb Drop - Dec.23, 2017 Ring and Piecing since March 2018