I think its tough when dealing with a MLCr .... the LBS of-course is the root cause for everything they fee right .. the hurt, anger you name it as far as they are concerned its us who was the problem. Until the light goes off and they realize that the LBS had little to do with their crisis there really is no sense talking about it.
Good news ... you have movement and gave him a very large piece of mental food to try and choke down. They can sense when we are done and moving on and its on them to push through whatever it is they are dealing with. You have handled this as well as anyone and continue to do so, as always I am rooting for you.
