Need help. Threading water, learning to swim.

[G8r]

Need advice / help. I have practiced validated my WW and it is becoming more natural but something she said has me thinking.

She says that I am nice and sweet when I validate via text or FB IM but that she feels I'm patronizing when I do it in person. I'm wondering if something about my facial expressions, tone of voice or body posture is causing her to feel this way or if it's simply my presence that bugs her and causes her to react so differently to similar messages presented in different formats.

Has anyone else experienced something similar? I don't know how to respond.