I would be cautiously optimistic I guess. I think it is positive that she isn't happy either when she thought she would be. Obviously, she is confused. I agree that you shouldn't get excited because you know that makes it harder when it doesn't work out the way you wanted to (like my lunch today :-). I think the DR book says not to get too excited the first time they seem to come back because it could scare them off or it may take multiple times for them to come to the conclusion that is what they want. I am really proud of you for validating, not talking about the R or M and getting off the phone. I hope it goes in the direction you want it to but, in the meantime, I think you did exactly what you should have.
M 44 H 46 M 20yrs T 25 yrs S15 S12
ILYBINILWY 7/18/15 Move to MBR 9/8/15 Physical Separation 10/10/15 Suspect A 8/2015 Confirm A 12/27/15 D filed by H 2/2/16