The first step to healing a ruptured relationship is to understand the other person’s point of view.Try to figure out what that person might be feeling and then say it in a way that invites her to elaborate. Until you acknowledge the other person’s position, she is unlikely to be open to yours. She may listen, but she won’t hear.When you demonstrate a willingness to listen with a minimum of defensiveness, criticism, or impatience, you are giving the gift of understanding—and earning the right to have it reciprocated.from The Lost Art of Listening.
The waywards should read this too. Oh I guess I'm not detaching yet...!!!!
Ugh. You reading that book is making ME feel badly!
I have never been able to do this effectively. I can see his POV but I am overwhelmed by my feelings and all hell breaks loose.