Ciluzen - you do a really good job of looking back over interactions and noting improvements and 180's. I suspect you're a naturally reflective person, but you make it seem so effortless and easy, that I'm inspired to more thinking and less acting.
This is an area of weakness for me. But I can see, just reading through your accounts, how very simple it can be. Thanks for sharing your interaction with us - believe it or not, I had lessons to be learned just reading what you did.
