hi kaw and pam - it is so good to have your constructive support, and insightful feedback.
your point about modes is absolutely valid - i have been focusing so much on religning my expectations - you have no idea how out of whack they were! i plan to re-read michelle's post on joanne's goals, and then re-cap with what H's reactions have been so far.
kaw, i think you may have the nail on the head about modes - for example, i noticed lately that at breakfast, i'm doing the chattering for the most part - otherwise we are in silence. H probably feels he does not get air time, need to figure out how to make him comfortable opening up.
one has to view the journey as the reward - there is no end point here... just continuous improvement
