Yup, it stands for Rising Above It - IV

[Mozza]

If it can be of any help, I would recommend reading "Getting More ", a negotiation book by Stuart Diamond. It's been most influential on me, in part because it teaches a very human approach to negotiation, taking into account human nature and not based on some power plays.

I'm mentioning it here because the author is actually pleased when the other party is mean. He keeps his cool and knows that the other party is making a fool of themselves. Under no circumstances does he change his act because the other party becomes mean and ends up using it against them.