Hi Vanllla Thanks for the comprehensive answers. My take on the delegation is it needs to be done. Easy for me to say but I'm sure you have staff that are competent to do this. Even if they carry the load and you spot check.

0 customers waiting. Big no no. There has to be a way for these customers to be added to client list correctly and promptly. This is a priority. Even if they are added as a cash on delivery / filing basis then it needs to be done. Cash flow knocking on your door

Glad glam sis is recovering and I'm delighted to hear that Could she come and stay for company and recovery ?

The abuse you suffered has been done and can't be changed however you can deal with it in lots of ways and for an untrained fool like myself , I would accept its happened and MAYBE you could have avoided some of it , now it's time to let it go and move forward. I can see you agreed to some extent as you still have positive words for H , which is a measure of your great character

I'm quite good at at remembering and I'm almost embarrassed to ask but your little girl. ? Please ignore the question if it's inappropriate but did I miss this ?

Your pos was strong and it's was good to see that. I say this quite a bit on here but thanks for being Vanillia Carry on being Vanillia and only good things can happen.

Take care. Rd