Quote: In the past when I have asked him for help it has either worked very well (when my computer died) or I was completely ignored (help shopping for a new monitor).
Depending on where he was at that day. So I guess I'll bring a big heavy helmet.
Q for you. One thing I learned since DBing is that there is often a second explanation. Not saying you don't know your H, but did the message "I need help" differ in any way from those two exchanges? How did you ask? By email, phone, etc. Did one sound needier than the other? Did one play up his ego (you are so good at this and I could use your expertise) and the other didn't?
Just a few thoughts.
Good luck, I think it's a good idea to ask for help.