I sent the email that you worked up - thank you for that and the terse response email was:
Nevermind
lol
Rhetorical question - why do MLC ers have to be so durn hateful all the time! It's like she is Sybil. One minute she is MONSTER (90%) of the time and the rest (10%) of the time, she can actually seem normal. I just pretend to not notice and carry on.