Yep...many WASes expect the LBS just roll over and expose their belly so they can walk all over them AND take whatever they think they're entitled to.
I find it interesting that W made a jab at you about not having a voice or sliding in that guilt trip about 'wishing had been able to do this another way.'
It's freakin' obvious right there what W is trying to do here.
Yeah, I get how you feel here. Yep...totally.
Keep on keeping on, my friend.
BTW, you might want to call your L and give him/her a heads up about this exchange.
