Thank Ten. "Bent truth" is an understatement. I agree and take ownership when there is truth and say things like "I can understand why you feel that way" when it's bent truth.

The one thing I am successfully avoiding is confrontation. I keep a smile on my face at all times and am agreeable.

The "script" is amazingly accurate. The thing that is the most astounding action by the WAW is their complete denial of their role, their justification of the treating the LBS like a stranger and a piece of garbage and the projection of all blame off of themselves.

But like I said, I am avoiding conflict successfully 100%. Since reading DR and the more time I spend on here and with my coach I am starting to understand the psychology of it all. It is twisted and illogical but it is within this unreality that the LBS must navigate in order to come out on the other end a success story.