Having conversations Not escalate, is a very worthy goal and it IS within your control b/c you can end the conversation if it takes a nosedive.
Say something along the lines of "let's table this discussion for when we are both calm" and or, if you feel attacked, say so.
"W, I feel attacked now. That's not productive so let's table this til we both can speak AND hear each other without attacking." But once you say that, you need to LEAVE the area (unless she apologizes. But don't wait for that).
Edit - Reopening this thread and I will be deleting more of the BUMP posts - MS Wonka lets get some more good stuff in here..... Cadet
Last edited by Cadet; 05/13/1503:03 PM. Reason: message
