Hi mozza. I sense you already know exactly what you need to do. It's tough anyway just know there's a bunch of people behind you here
Personally I think it's a phase/test that all WAS have to go through at least once - if things aren't as rosy as hoped it has to be because the LBS is making it so hard after all those LBS are so awful thats why they left. I think they have to go through this stage but I how they come out of it and what damage they do while they are in it are big variables.
You're doing good mozza.
Both mid 30s, 2 young kids BD 7sep14 XW moved on long ago, now living with OM1 D paperwork in progress