DB Coach Chuck recommended against going completely dark and suggested improving the communication we do have, validating her friendly communications on her feelings, and along with the already recommended consistently friendly and prompt and polite approach.
If this is what he recommends then why did you write this:
Quote:
I was friendly but brief the whole time. No anger. Though, after I hung up the phone, I felt irritation that she keeps calling for non emergencies.
Then, almost immediately, she calls again. I reacted from my irritation and didn't answer. She didn't leave a VM.
So she called looking for a conversation and then wanted to talk more. This after her screaming on Friday. Again, like Sandi was saying, she wants conversation.
If she wants to talk, why do not listen and why does it irritate you all the time? She is calling you for non emergencies b/c she is your W and wants to talk to you. She is clearly a talker, and someone who processes out loud to get to conclusion. It would be really easy for you to listen to her and validate her given the number of times she reaches out. Who cares that she screamed on Friday...she is trying, reaching out to you and allowing you not to go dark. You have to improve communication per the coach.