Job, my jaw dropped when I read his email. Before I started to laugh . . . . Curiously enough I think he is beginning to realise he has royally screwed up. But I no longer feel any need to defend myself.
As you have said, and it bears repeating - we didn't break them and we can't fix them. When I truly let go of that all sorts of other things fell into place.
A wise person also said there are three things you cannot change - the past, the truth and the other person.