Hi BF,

That's sound advice. I actually live in Canada too. I've had caregivers for Tyan for at least 25 years. As you say - some good, some bad.
The hot tub incident was not when she was working so it was definitely on her time. But she was sharing a room with J and keeping her awake. She was too tired to work as well as she should have the next day plus she kept J awake. Truthfully - it was disrespectful to all as we shared a condo. But I know I can't control what she does in her off time. So out of character though.
I'm seriously really upset about J. To go this long & let on like all was peachy then throw everything in my face this way is unforgettable yet - as you say - finding good staff is extremely difficult especially in our rural area.
I'm going to express some concern to the agency especially regarding texting more regarding his day. Any mom would want that when she is on vacation. I will most definitely not have them do anything beyond their normal duties. I just wish the agency had been clear about what was acceptable & what was not when we signed on with them.

Barb