I think you are doing such a great job with your kids. Keep in mind-- being the parent of an 11 year old is super hard. And *being* 11 years old... I think that's harder. I have taught over 1,000 11 year olds in my career. They don't always tell you what they are thinking-- they don't always have the words or skills for that-- but they notice what you do and say. So, even if you think she's not listening, she is. And even if you think that what you say doesn't have an effect on her... it does.