Perhaps the best response is to not respond to the jabs?
After all, Michele does say that doing nothing is still doing something. Perhaps this in combination with some sort of reward when she DOES talk to you with respect?
Have you tried this with Pam before? What were the results?
With my husband, lately when he's responded with an abrubt, "And??" or "So??" I've ignored it the first few times, but then when he continues to respond this way, I've told him that I felt that he was being disrespectful.
He apologized and started talking to me respectfully again.
So, in my case, drawing his attention to it, helped. Perhaps something to try if ignoring the jabs doesn't work?
