I asked her if she wanted to be heard or if she wanted advice after all (her initial request) and she got defensive wondering if I was going to criticize her, then opened the door.
Maybe next time listen first then say, "What can I do to help?" or "I can offer a suggestion, if you want it.". And be watchful of your tone of voice when you say it.
Just to be clear, do both of you speak English?
It is not about what you feel should work in your M. It is about doing the work that gets the right results. Do what works!
