One thing I'd like to add here is the words "I understand." I've seen far too many newbies throw those words to the WAS only to have them spew more at you and even make them more angrier.
One needs to be extremely careful when using those words because one cannot ever truly understand how the WAS feels. It is just how they feel at that moment and it is as equally valid as yours. It is a minefield and you might elicit an angry response from the WAS when you say "I understand." Most of what I've seen here have almost all resulted in phone hang ups, walking/stomping away, or a torrent of nasty texts.
Proper validating would be to say "I understand" in a different way that shows the WAS that you do hear them. The other ways one can do this are some of the following examples:
"I can see how you would feel this way." "I can only imagine how difficult this must be for you." "I didn't realize that you feel/felt......" "I want to be sure that I understand you correctly...are you saying that xxxxxx makes you feel xxxxx, is that right?"
I completely agree with Wonka about using the phrase "I understand." I think it is patronizing and also could easily be viewed as dismissive of their feelings and emotions. I know I have used the phrase with my kids as an alternative to saying "yes I hear your words, now listen to what daddy needs you to do."
I feel it is impossible to understand just exactly how someone feels, especially a WAS. My W and I were having a relationship talk last night and I had to stop myself a time or two and start my responses over when I caught myself starting to say "I understand."
I feel that my W has gone through multiple instances of feeling, for example, like her opinion does not matter in our marriage. Now I know that I have caused her great pain in this area, but being aware of it for the last couple of months does not mean I can even begin to understand the pain it caused/causes her.
When I did let the words out I would stop and say, "Well, I cannot ever fully understand but I do know that the pain I feel from putting myself in your shoes is great. I can get a sense at just how painful it is for you."
Let them know that you see their pain as real and that you recognize that they are hurting and where these feelings come from. If the person feels it, it is real to them.
I just keep remembering to listen to the feelings and message behind the statements/words, and not get so hung up on the actual words used. When some people are hurting the tend to use "always" and "never" because that is how it appears to them at this point. Don't get hung up on those words. Identify and recognize the causes and source of their issues and pain in your relationship and work from there.
If you start to argue or feel the need to point out "well this one time" or "it wasn't never/always! Don't you remember?" all you are doing is invalidating their feelings. I get a sense that most WAS on this board leave do to feeling emotionally disrespected, unloved, un-valued, etc. Your need to argue or point out what YOU see and the truth will only perpetuate the cycle. What they need is validation and to feel heard and respected. Make this a 180 for the rest of your life, not just with your spouse but with everyone. I think everyone could stand for a little more empathy.
You have both witnessed the same car crash from different sides of the street. Cross the street and stand next to your spouse and begin to get an understanding at just how ugly the view has been from over their. What they find disturbing may not be to you, but let them know you see how their view could be disturbing and hopeless to them.
When I started this DB process I was not much of an empathetic person, and I knew it. After validating and listening and practicing with anyone that I had the chance to while being separated; I find empathetic feelings, validation, and understanding of other people's points of view to start to become more natural.
You already know your point of view, now STFU and listen to those people that really matter to you.
M:34 XW:34 Together: 10y Living: 9y Married: 7y Son:6 Son:4 Separated: 12/28/13 Piecing: 5/2/14 Separated 2nd: 10/16/14 W filed, but pulled it: 11/5/14 papers served: 1/27/15 D final: 3/6/15