My Serv-Pro experience - less so. Your assertion of individual ownership makes sense. Their work was fine, but the experience was not so cool. Mainly because my case manager loved using my personal goods $$ as an opportunity to "attempt" to clean stuff for which there was no hope.
I caught on, but not until she had spent money I would rather have used in recreating my home library of first edition Sci-Fi!
I sent an email to Gunn's to see if they'll do a one off. Maybe I'm just lazy - or maybe it's not just the vomit I want to get out of my mattress top.
Smells are powerful. I don't want get a whiff of my XW every time I go to sleep.
Me: 43 XW: 43 T15 M14 D21, SS15, S11, D8 BD: 8/6 EA / possible PA discovered 9/29 D final 10/20